Legal Notice / 特定商取引法に基づく表記

Store Name
MIXXENE

Seller Information
The seller’s legal name, business address, and telephone number will be provided without delay upon request before purchase. Please submit your request through our Contact page.

Selling Price
The selling price of each product is displayed on the relevant product page. Prices include applicable taxes where required by law.

Additional Charges
Shipping charges, if applicable, will be displayed at checkout before the order is submitted.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region. These charges are the responsibility of the customer unless otherwise stated at checkout.

Payment Methods and Timing
Available payment methods are displayed at checkout. Payment is processed when the order is placed or in accordance with the terms of the selected payment provider.

Order Processing and Delivery
Orders are normally processed within 2–5 business days after payment is confirmed.

Most orders are delivered within approximately 7–20 business days. In exceptional circumstances, delivery may take up to 30 business days.

Delivery times are estimates and may vary due to the destination, carrier, customs processing, holidays, weather conditions, or other circumstances outside our control.

Order Cancellations
Once an order has been processed, cancellation may not be possible. If you need to request a cancellation, please contact us as soon as possible.

Returns and Exchanges
We do not accept returns or exchanges due to change of mind, ordering the wrong color, personal preference, or other customer-related reasons.

If an item arrives damaged, defective, or incorrect, please contact us promptly after delivery. Eligible cases will be handled in accordance with our Refund Policy.

Contact
For inquiries regarding seller information, orders, shipping, or other matters, please contact us through our Contact page.