Shipping policy
Shipping Policy
Order Processing
Orders are normally processed within 2–5 business days after payment is confirmed.
Estimated Delivery Time
Most orders are delivered within approximately 7–20 business days. Delivery times are estimates and may vary depending on the destination, carrier, customs processing, holidays, or other circumstances outside our control.
In exceptional cases, delivery may take up to 30 business days.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Tracking
Tracking information will be provided when available after your order has been shipped. Please allow some time for tracking information to become active after receiving your shipping confirmation.
Multiple Shipments
Items in the same order may be shipped separately and may arrive at different times. You will not be charged additional shipping fees solely because an order is divided into multiple shipments.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Delays
Delivery dates are estimates and delays may occur due to customs, carrier disruptions, severe weather, holidays, or other circumstances outside our control.
If your tracking information has not updated for an extended period or your order has not arrived within 30 business days, please contact us through our Contact page so we can investigate.